2018
Bachelor of Science in Management and Accountancy
Divine Word College
More Info About Me
I worked as a collection specialist representative; this is my first job, working in this field enabled me to improve my skills, especially in terms of communication and problem-solving. I would describe myself as somebody who is very positive. I am hardworking, and I am resilient so I can deal with difficult scenarios when required. I am professional and I’m able to follow rules and procedures. I would also describe myself as somebody who is a fast learner. I have previous experience in providing quality customer service.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Bookkeeping
Certificates
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My Experience and Education
2018
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2022
Concentrix
(Collections Specialist Representative)
• Resolving Customer's concerns and inquiries.
• Handling 30-50 Outbound/Inbound Calls per day
• Contacting Customers to inform on delinquency, encourage on-time payments, and set up payment plans.
• Processing Customer payments, accounts adjustments, and customer refunds where appropriate.
2021
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2022
Concentrix
(Loans Analyst)
• Working with clients to compile, organize, and review all essential papers to prepare loan applications.
• Considering the possibility of giving loans and, if necessary, communicating with management.
• Gathering credit information, coordinating closings, calculating closing fees, and dispersing money for clients in
collaboration with loan officials.
• Assuring that loans are processed under the company's specified procedures and regulations
• Assisting with the maintenance of various credit files and responding to client inquiries.
• Assisting administrative personnel with quarterly audits. Collecting, organizing, and evaluating all required papers
with clients to complete loan applications.
• Considering the possibility of giving loans and, if necessary, communicating with management.
• Preparing outcomes and processing loans and disbursements
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.