2017
Bachelor in Science major in Financial Management
Adamson University
More Info About Me
Hello, my name is Gloryann Capilayan, I ’am a college graduate with a bachelor’s degree in business administration major in financial management. I’ve been in BPO industry for four years handling financial accounts and customer service. I also have good communication skills and sensitivity and integrity yet assertive at the same time. I am capable at doing multi-tasking and urgent jobs. I am also a highly motivated individual seeking an opportunity to use my customer service to improve customer satisfaction. Willingness to learn new things.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2021
-
2022
Synchrony Global Services
(CSR)
addressing customers’ questions about products and services, and processing payments or returns, disputes
2021
-
2021
Slk Global
(CSR)
Addressing customer’s concerns and questions about the products, process payments
2021
-
2023
Food Industry
(Social Media Manager)
making contents, Posting, Editing, handles social media accounts
2020
-
2021
Concentrix
(CSR/tech)
Addressing customers’ questions about products and services, and processing payments
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Facebook Ads Management
By drawing ideas from a handful of our successful ad examples, you may create effective Facebook advertising.