2005
BS Computer Engineering
AMA Computer University
Graphic Designer | Social Media Management I Virtual Assistant
Hi there!
I'm your rock star Gloria Marriz but they prefer to call me Aya in short.
I'm a house wife with a small cafe business on the side since 2017. Food is my comfort. I love to cook and explore new dishes. I'm not an outside person but I do love to travel whenever I can. It's also my habit whenever we travel, I always check for the best food recommendations on that place. And try to remake it at home. I also spent my spare time doing my hobby like painting, crochet, reading novels and watching k-drama. I love to create and make everything under the sun. And I believe that everyday is a continues learning.
I'm also an individual with a decade of work experience in various fields that honed my skills. Strategic, results-oriented leader with track record in system management, change and risk management, development and implementation of system transformation projects.
Most valued skills is the ability to drive strategic growth, FLEXIBILITY, and RESILIENT.
With that said, here are the tip of the iceberg of what I can offer:
▪ Extensive knowledge in CANVA, Adobe Photoshop, and other graphic design tools application
▪ Knowledgeable in Microsoft operating system, Google sheets, and social media applications
▪ Knowledgeable in CATSWeb by Assurx, Sharepoint, and Oracle ERP
▪ Batch reporting using SQL, HTML, and QMS tools
▪ Knowledge in operating Manufacturing Execution Systems (MES)
▪ Knowledgeable in 8D, Lean manufacturing, and Kaizen
▪ Statistical Process Control (SPC) oriented
▪ Background in CISCO
Good and regular communication is important, so let's keep in touch!
My Skills and Competencies
Virtual Assistant
Social Media Management
Graphic Designer
Content Creator
Certificates
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My Experience and Education
2021
-
2022
Freelancer
(Graphic Designer)
- responsible for creating designs to communicate the message to the customers using CANVA and Adobe Photoshop applications
- responsible for developing visual concepts that align with the brand's vision and message
- responsible for choosing color schemes that fit with the brand's message and personality. Understanding color theory and how to use it effectively in the designs
- responsible for selecting typography that complements the overall design and message of the brand
- manage multiple projects simultaneously, meeting deadlines and ensuring that projects are completed on time and on budget
2020
-
2021
Mrs.Brown Cafe
(Social Media Management)
- accountable for developing and executing a social media strategy that supports the cafe
- market research and target audience analysis, selecting the best platforms, making a content calendar, and keeping track of social media data
- accountable for producing and gathering compelling content that is pertinent to the target audience
- monitoring the cafe's online reputation, writing and scheduling postings, and reacting to messages and comments
- analyzes social media indicators including reach, engagement, and conversion rates
- Monitor and maintain business web page (Instagram and Facebook)
2017
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2023
Mrs.Brown Cafe
(Cafe Manager)
- Recruit, hire, train, and supervise café staff
- Oversee scheduling of staff members and be able to quickly find replacements in the event of a staff member being sick or absent
- Monitor budgets to ensure that the café remains profitable. Actively find ways to lower operational costs while expanding the cafés customer base
- Monitor and maintain inventory
- Work closely with customers to answer questions and listen to complaints regarding food quality and customer service before working to resolve those complaints promptly
- Consolidate customer suggestions/feedback and make suggestions for menu and improvement for the product
2015
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2017
SunPower Corporation
(Quality Information System Administrator)
▪Administer the QMS database – configuration, roll-out, and maintain web based enterprise-wide Quality Information System software for each component of quality management system
▪Provide assistance to CATSWeb Database in various activities (create new user accounts, update accounts, add/update department, add/update groups)
▪Tract record, of all suggestions and bugs
▪Schedule improvement requests, ensure standardization, implement and document changes, and communicate enhancements
▪Document the support workflow for Global Helpdesk
▪Provide training and guidance to end-users in using new and existing modules
▪Connect data between QMS and internal systems (Oracle ERP, Sales force, CRM, Active Directory, etc.)
▪Work with IT to define requirements, set project plan, link fields, documentation, launch, and ongoing support
▪Deploy and continually upgrade reports and charts for executive level snapshot of all modules
2012
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2012
SunPower Corporation
(Lease Administration Support)
▪Responsible for all aspects of lease management reporting, including batch reporting, data entry, filing/record keeping and other administrative duties.
▪Validates accuracy of lease documents and coordinates with Project Administration to resolve any discrepancies.
▪Create, execute, and update reports as needed. And serve as point person/go-to person for issues.
▪Document all processes and procedures.
▪Create and electronically files all acknowledgement letters.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Virtual Assistant
Virtual Assistant
Graphic Designer
Create an effective design thru combine text, imagery, and colors. Use of digital tools such as Canva, Picsart, Capcut.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.