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Bachelor of Science in Business Administration major in Financial Management
Columban College
"An INVESTMENT in Knowledge and Skills, always PAYS the best Interest" -Benjamin Franklin
Hi! My name is Glenlivet Santos, you can call me Glen or Ivy for short. Currently, I'm 23 years old living in the Philippines.
I can help you grow your business with my skills and you could help me improved it. So yeah, it's a WIN-WIN. I have trained to be a General Virtual Assistant with a niche of Data Entry and Lead Generation. Also, specializing Bookkeeper and Real Estate Virtual Assistant.
During my year tenure as a Customer Support Representative, I have demonstrated remarkable flexibility in handling both office and production work. I have excelled in providing excellent customer service by effectively addressing inquiries, resolving issues, and ensuring customer satisfaction. In the office, I have efficiently managed customer interactions through various channels, showcasing my communication skills and ability to learn quickly. Additionally, I have shown a willingness to take on additional responsibilities in the production environment, contributing to smooth operations and overall productivity.
My adaptability and commitment to success have made me a valuable asset to the company. So what are you waiting for when you could've hire me now?
My Skills and Competencies
Appointment Setter
Real Estate Virtual Assistant
Data Entry
Bookkeeper
Certificates
My Experience and Education
2022
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2023
PCM SPORTS INC.
(Customer Support Representative (CSR))
Supports customers by providing helpful information, following their special request, answering questions, exchanging emails, and responding to complaints. Moreover, admin works and contacting suppliers.
2020
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2021
PCM SPORTS INC.
(Production Operator)
Establishing, Monitoring, and Maintaining production line machines and equipment also helps prepare Raw Materials to turn into a whole part.
My Services
Bookkeeping
Keeping accurate financial records, transactions, and generating financial reports with the use of accounting software.
Data Entry
Accurate and timely input of information, ensuring data integrity and smooth operations.
Real Estate Virtual Assistant
Streamlines operations, coordinates appointments, handles paperwork, and provides administrative support for success.
Lead Generation
Drives business growth by identifying, nurturing, and converting prospects into valuable leads.