General Academic Strand (GAS)
Renaissance School of Science and Technology (Senior High School)
Bachelor of Secondary Education Major in English
University of Rizal System - Morong Campus
Hey there! I'm Glem, and I work as a freelancer with enthusiasm and commitment. I've used to have a great performance to discover new things and progress in this field of work.
I am an incredibly trained virtual assistant who is knowledgeable and determined with myself. I am quite passionate about my career as a virtual assistant, and I am constantly on the search for innovative and timely information. I work hard to develop both my skills and my collection of works. Rest assured that I will be able to satisfy you. You may depend on me since I'll be the best prospect for your VA.
Renaissance School of Science and Technology (Senior High School)
University of Rizal System - Morong Campus
As a Customer Service Representative in a healthcare account, the primary responsibility is to be the compassionate and knowledgeable point of contact for patients. You will assist them with scheduling appointments, understanding their insurance coverage, and resolving any billing issues they might have. My role involves clear and empathetic communication, whether through phone calls, emails, or chats, ensuring every patient feels heard and supported. I will also maintain accurate and confidential patient records, adhering to all privacy regulations. Working closely with healthcare providers and your team, I help streamline processes and improve patient experience. Additionally, I gather patient feedback to identify areas for improvement and stay updated with the latest industry regulations and company policies. Continuous learning and professional development are key, enabling you to provide the highest quality service to our patients.
Attended the thorough Virtual Assistant Training. Social media management, Basic WordPress, Virtual Executive Assistant, and General Virtual Assistant courses are being undertaken.
Attended Comprehensive General Virtual Assistant Training. Engaged in a variety of GVA-related topics, including Social Media Management, Facebook Ads Management, SEO Specialist, Data Entry Specialist, Lead Generation, Graphic design/video editing, Online Bookkeeping, Web design/development, Real Estate Virtual Assistant (REVA), E-Commerce VA/Amazon VA, E-mail Management, and Travel Management.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.