2019
Bachelor of Science in Education Major in English
Talisay City College
More Info About Me
I am a college graduate aspiring to become a Customer Service Representative at your reputed institution. This is to utilize my educational qualifications and customer service experience in achieving the goals of the company.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Synchrony Global Services
(Amazon Credit Specialist- Customer Service Representative)
Answer inbound calls from customers regarding their Amazon Store Card; resolve credit inquiries on customer’s accounts; and make use of problem solving/decision making skills to achieve the highest level of customer satisfaction
2020
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2021
Sykes Cebu
(Customer Service Representative - Technical)
Accept, resolve and/or escalate customers’ issues including device-related troubleshooting, billing, and service inquires; deliver innovative and satisfying solutions to meet and exceed customers’ need and expectations.
2019
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2019
Cebu Globalization Academy ESL Center Inc.
(ESL Teacher)
Teach foreign students basic English by developing lesson plans and instructional materials to the needs of each student
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Data Entry
Data Entry by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.