Hello! I'm Gladys Ann

Make your business more efficient and take it to the next level!

I am a dynamic individual with a passion for digital marketing and a focus on search engine optimization (SEO), content writing, and copywriting. With a strong background in these areas, I have a proven track record of creating high-quality content that engages and informs audiences, while also improving search engine rankings for clients.

Whether developing content for websites, blogs, or social media platforms, I've approached each project with creativity, attention to detail, and a deep understanding of best practices in the field of digital marketing. I am highly skilled in conducting keyword research, analyzing website traffic, and using a variety of tools and strategies to optimize content for search engines.

What I Offer:

ON-PAGE SEO
- Optimization of Title Tags
- Optimization of Meta Description Tags
- Header Tags Optimization
- URL Optimization
- Optimization of italics and bold tags
- Optimizing HTML Code
- Analysis of non-indexable attributes
- Robots Optimization
- Image Analysis and Optimization of Alt and Title tags
- Hyperlink Analysis and Optimization
- Optimization of internal Navigation /linking structure
- Optimization of external Links
- Analysis of Broken Links
- Page Content Optimization
- Checking of Canonicalization error
- Website URL Redirection
- Website load time

OFF-PAGE SEO
- Article Submission
- Social Bookmarking
- Local citation
- Video submission
- Image submission
- Classified submission
- Document sharing
- Blog Submission
- Web 2.0 submission
- And more...

CONTENT WRITER
Specialize in crafting high-quality, engaging, content creation by using conversion, AI, Grammarly, cognitive SEO, and search-engine-optimized content that helps businesses rank higher on search engines and attract more organic traffic. With years of experience in the field, I have developed a deep understanding of the latest SEO best practices and techniques that help my clients achieve their goals.

SOCIAL MEDIA MANAGEMENT
- Developing a social media strategy
- Content creation
- Community management
- Analytics and Reporting
- Campaign management

In conclusion, my expertise in social media management enables me to create and execute effective strategies that drive business results, increase brand awareness, and foster customer relationships.

Gladys Ann Ilagan
Silang, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

SEO Specialist
Virtual Assistant
Content Creator
Copywriting
Social Media Management

Certificates

SEO
Social Media Management

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2014
High School Graduate

Bulihan National High School

2023 - 2023
SEO Specialist
(AF Tampa Ventures, LLC)

• Keyword research and analysis: Conduct research on the most relevant and high-traffic keywords for a website and incorporate them into the content and meta tags.
• On-page optimization: Optimizing website content, images, and meta tags to ensure they are search engine friendly and comply with best practices.
• Off-page optimization: Building quality backlinks to a website from other high-authority websites, social media profiles, and other sources.
• Technical SEO: Ensuring that a website is free from technical issues such as broken links, duplicate content, and crawl errors and that it has a fast loading speed and is mobile-friendly.
• Analytics and reporting: Measuring the success of an SEO campaign through tools like Google Analytics and Google Search Console, and reporting on key metrics such as traffic, rankings, and conversion rates.
• Staying up-to-date with the latest SEO trends and algorithms: Staying informed of changes in search engine algorithms and updates to SEO best practices, and adapting SEO strategies accordingly.
• Collaborating with other teams: Working closely with content creators, developers, and other stakeholders to ensure that SEO is integrated into all aspects of a website.

2023 - 2023
SEO Content Writer
(Xeno Leads)

• Keyword research: Conduct thorough keyword research to understand the terms and phrases that your target audience is searching for and incorporate them into your content in an organic and meaningful way.
• Content creation: Write blog posts, articles, product descriptions, and other types of content that are optimized for search engines and written in a tone that resonates with your target audience.
• On-page optimization: Ensuring that all elements of your content, including headings, meta descriptions, and internal links, are optimized for search engines to help your content rank higher in search results.
• Brand voice: Develop a deep understanding of your brand voice and incorporate it into your content to ensure that it is consistent with your brand image.
• Analytics tracking: Monitoring and analyzing the performance of your content to understand how it is resonating with your target audience and making adjustments as needed to improve its effectiveness.
• Industry knowledge: Staying up-to-date with the latest SEO best practices, techniques, and trends, and applying this knowledge to your content to ensure that it is always relevant and effective.
• Collaboration: Working with other members of your team, including marketers, designers, and developers, to ensure that your content supports and enhances your overall marketing strategy.

2019 - 2022
Startek Philippines
(Customer Resolution Specialist)

• Customer issue resolution: Investigating and resolving complex customer issues and complaints, leveraging deep product and technical knowledge, and utilizing advanced problem-solving skills.
• Escalation management: Escalating customer issues to higher-level teams as necessary, communicating effectively with these teams to resolve issues, and keeping customers informed of progress.
• Root cause analysis: Conducting root cause analysis to identify the underlying causes of customer issues, and implementing preventive measures to minimize the risk of similar issues in the future.
• Knowledge management: Staying knowledgeable about your company's products, services, and policies, and updating customer information in CRM systems as needed.
• Customer communication: Communicating with customers in a professional and empathetic manner, building rapport, and ensuring customer satisfaction throughout the resolution process.
• Team collaboration: Working closely with other members of the customer support team, including Tier 1 and Tier 2 specialists, to share knowledge, resolve issues, and maintain consistency in customer service.
• Process improvement: Continuously improving the resolution process by identifying areas for improvement, suggesting and implementing new processes, and collaborating with other teams to drive change.

2017 - 2019
Iproximity Offshore Inc
(Sales Associate)

• Lead generation: Research potential customers, identifying their needs and requirements, and generating leads through cold calling, emailing, and other forms of outreach.
• Sales presentations: Delivering sales presentations and demonstrations over the phone, via email, or in-person to prospective customers, highlighting the benefits and value of your product or service.
• Follow-up: Consistently following up with potential customers to maintain engagement and build relationships, answering questions, addressing concerns, and closing deals.
• Data management: Keeping accurate records of all interactions with potential customers, updating customer information in CRM systems, and using this data to inform future sales efforts.
• Sales forecasting: Providing regular sales forecasts and reports to management, based on your pipeline and opportunities, to ensure that sales targets are met.
• Product knowledge: Staying knowledgeable about your product or service offerings, as well as your competitors and the market, to effectively position your offerings and close deals.
• Team collaboration: Working closely with other members of the sales team, including inside sales representatives, account managers, and sales managers, to ensure that sales efforts are aligned and effective.

2023 - 2023
Garner Group Marketing
(Content Writer)

• Conducting keyword research to optimize content for search engines.
• Crafting various content types that resonate with the target audience.
• Implementing on-page optimization for higher search rankings.
• Maintaining brand consistency in tone and messaging.
• Analyzing content performance and making improvements.
• Staying updated with SEO trends.
• Collaborating with cross-functional teams to align content with marketing goals.

My Services

SEO Specialist

Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google

Content Writer

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Customer Service

Dedicated to delivering exceptional experiences and resolving issues promptly to ensure customer satisfaction.

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Silang,
Philippines


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