2012-2014
Computer Networking (AMA Computer Learning Center)
Ama Computer Learning Center
More Info About Me
Hello! I'm Gladys Anne, but you can call me Glads, and I'm thrilled to begin my journey as a virtual assistant. As an introverted single mother of two, I find solace and joy in baking and cooking. Additionally, my fascination with technology, particularly photo and video editing, has been a constant passion since my college days. This affinity for technology has often led me to office-related jobs in the past, driven by my desire to explore and utilize its capabilities.
With a natural talent for organization and efficiency, I'm here to help you navigate your busy life seamlessly. Drawing from my experience in admin support, customer service, sales, and design, I thrive in fast-paced environments and excel at multitasking and problem-solving. My commitment is to provide you with exceptional service tailored to your unique needs, whether it's managing schedules, emails, research, or social media.
My mission is to simplify your life, empowering you to prioritize what truly matters. With great communication skills and a proactive mindset, I'm here to exceed your expectations. Let's team up and take the next step towards productivity and success!
My Skills and Competencies
Graphics Design
Data Entry
Task Management
Proofreader
Chat Support
Customer Service
Web Researcher
Certificates
My Experience and Education
2021
-
2024
Private Sector (LGU Barangay Hall)
(Office Admin Assistant)
Inputting and maintaining records, such as citizen information, financial data, or administrative records, into databases or spreadsheets. Maintaining and organizing files, records, and documents related to the activities and operations of the government unit. This could include both physical and digital filing systems. Helping to prepare meeting agendas, taking meeting minutes, and distributing materials to attendees.
2020
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2020
Sutherland Global Services
(Technical Support Representative)
Assigned to answer clients' questions and complaints regarding their internet
connection, device, and account. Do some research, diagnose, and troubleshoot technical
issues, including the account setup and network configuration
2017
-
2018
CNK Aluminum Glass Supply
(Assistant Secretary)
Taking orders and updating clients through email and telephone calls. Liable for
the cash register and all daily transactions. Keeping track of the sales and inventory of the
materials.
2012
-
2016
Private Sector (LGU Barangay Hall)
(Office Clerk)
Assigned to typed documents such as Barangay Clearance, Indigent and Lot
Certifications, Resolutions, etc. Compile, copy, sort, and file records of office activities. Made
invitations and certifications for different Barangay events.
My Services
Web Research
Conduct in-depth internet research on a wide range of topics, industries, and markets.
Graphic Design
Review photos, edit, and make necessary changes to achieve the highest quality using the appropriate tools.
Data Entry
Create spreadsheets to track important customer information and orders.
Administrative Task
Specializes in scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.
Web Developer
creating websites that are visually appealing, user-friendly, and functional to meet the needs of clients and users.