2016
Bachelor of Science in Social Work
University of Cebu
More Info About Me
I am a devoted cat enthusiast who also holds a deep affection for dogs. Currently, I share my living space with three indoor cats and five dogs. In addition to my passion for animals, I actively promote animal welfare. Traveling is another significant interest of mine. In my leisure time, you can find me either on the beach or in my room engrossed in various books.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2023
Dyninno Philippines Inc.
(Travel Sales Support Specialist)
As a Travel Sales Support Specialist, my role involves managing exchanges, cancellations, and refunds. Additionally, I provide assistance with airline schedule changes and handle irregular operations.
2014
-
2019
Teleperformance Philippines
(Customer Service Representative for Orbitz Travel)
Assists customers with changing, canceling, and refunding travel bookings using systems like Amadeus, Apollo, Sabre, and Worldpan. I also assist with adjusting airline schedules and handling any unexpected issues.
2014
-
2014
Sykes Asia
(Customer Service Representative for AT&T Prepaid)
As a Customer Service Representative for AT&T Prepaid, I handle tasks such as phone activation, prepaid top-ups, and basic phone troubleshooting.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.