Adaptable and tech-savvy individual eager to learn and grow as a virtual assistant. Possesses a flexible mindset and a strong commitment to staying updated on industry trends.
University of Cebu – Lapu-Lapu & Mandue
-Photograph and write descriptions of the items and put the information online.
-Calculate total purchase amounts, taxes, and shipping costs; process payments;
and send orders.
-Interact with customers to answer questions or resolve problems.
Communicate with prospective guests to persuade them to book a room at the
Resort.
-One sales method consists of telephone calls, conversing with leads in an effort
to convince guests to book one or several rooms.
-Pursue all leads generated by marketing efforts, including inquiries through
email, social media, the resorts’ website and online resorts booking sites.
-Also handle functions and events.
Keep front desk tidy and presentable with all necessary material (pens, forms,
paper etc.)
-Greet all guests and assist them with check-in and check-out.
-Maintain a positive attitude and friendly demeanor.
-Respond to all guest questions and requests.
-Answer and forward phone calls.
-Manage guest bookings and reservations.
-Assist with administrative and clerical tasks as needed.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.