2024
Bachelor of Science in Marketing
Eastern Visayas State University- Tanauan Campus
More Info About Me
I am Gisselle Gacutara, a dedicated professional with diverse skill set in QuickBooks and Xero, specializing in financial management and data accuracy. My experience as a Data Entry Specialist has honed my attention to detail, allowing me to maintain precise records and streamline processes for improved efficiency.
As a Shopify Store Manager, I have successfully built and optimized online stores, focusing on enhancing the customer experience and driving sales through strategic marketing initiatives. I thrive in dynamic environments and am passionate about leveraging technology to simplify operations and deliver exceptional results.
As a social media manager, I make every effort to convert feed scrollers into paying clients. I utilize my marketing expertise to do that. You can expect a prompt response, clear communication, and thorough reporting while working with me. I have a creative eye for design and organization. With a background in visual art, creative and motivated graphic designer with expertise in logo design, branding, illustration, and print design. specializes on illustrative and minimalist design trends.
I am passionate about leveraging technology to enhance workflows and deliver exceptional results, and I thrive in fast-paced environments where I can make a tangible impact. Let’s connect to explore how I can bring my expertise to your team!
My Skills and Competencies
Bookkeeping
Customer Service Agent
Dropshipper
Data Entry/Web Researcher
Shopify Store Management
Social Media Management
Certificates
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My Experience and Education
2022
-
2024
PFS Global
(Bookkeeper)
I maintain accurate records of all financial transactions, ensuring they are up-to-date and organized.
2022
-
present
Aussiebelle
(Shopify Store Manager)
I customize and optimize store layout and product listings, monitor inventory and coordinate restocking, develop marketing strategies, handle customer inquiries and returns, analyze sales data, ensure smooth payment transactions, and optimize listings for search engines.
2022
-
present
Outsourced
(Data Entry/Web Researcher)
I accurately input, update, and maintain data in various databases, ensuring integrity and consistency; verify information; generate reports; organize documents; and collaborate with team members to streamline data management processes.
2024
-
present
Ecom Point LLC
(Dropshipper)
Finding winning products, listing them on your Shopify store, and optimizing the product pages to maximize sales. This includes setting prices, editing images, and writing compelling product descriptions and titles.
2022
-
present
AJ Marketing
(Social Media Manager)
I develop and implement social media strategies, create and curate content, manage and schedule posts, monitor audience interactions, and design banners and logos.
2022
-
present
Zima Dental
(Customer Service Agent)
Process returns and refunds using Shopify and Gorgias to handle requests efficiently. Ensure compliance with the company’s return policy and communicate the next steps clearly to customers. Leverage Shopify and ShipBob to track orders and provide updates to customers in real-time. Ensure customers are informed of any delays or changes to their order.
My Services
Customer Service Agent
Processed returns and refunds using Shopify and Gorgias to handle requests, and ShipBob to track orders.
Data Entry / Web Research
Search the Internet for information on a wide variety of topics.
Bookkeeping
Manage accounts payable and receivable, reconciling bank statements, preparing financial reports, processing payroll.
Shopify Store Management
Store setup and customization, inventory management, customer service, SEO optimization for product listings.
Dropshipper
Finding winning products, list them on Shopify, set prices, edit images, write compelling product descriptions, titles.
Testimonials
Tadhg Galvin
I am pleased to provide this reference for Gisselle Gacutara, who worked as a Customer Service Agent with us at Zima Dental. Gisselle onboarded very quickly and demonstrated a proactive and hardworking attitude from the start. She was keen to take on additional hours and responsibilities, always willing to support the team where needed. As a customer service agent, she provided excellent support to our customers, learning our processes, policies, and software in a very short time. Her communication skills and professionalism made her a valuable part of our team. She handled customer inquiries with care and efficiency, ensuring that our customers received the best possible support. Her adaptability and eagerness to learn were clear strengths, allowing her to excel in a fast-paced environment. I am confident that Gisselle will be an asset to any customer service team, and I would gladly recommend her for future opportunities.