2017
Bachelor of Library and Information Science
Bulacan State University
More Info About Me
A detail-oriented virtual assistant and customer service advocate who provides assistance and ensures projects are completed on time and with complete discretion. I aim to exceed both my employer's and clients' expectations. I work with a strong mind, and I consider your business to be my own, letting me give my best. It includes producing an accurate output of my work in the shortest time possible. I want to help entrepreneurs increase their brand visibility and social media engagement. To ensure customer satisfaction, I provide exceptional administrative skills.
My Skills and Competencies
General Virtual Assistant
Social Media Manager
Graphic Designer
Data Entry
Certificates
×
![]()
My Experience and Education
OCTOBER 2022
-
DECEMBER 2022
ESSENCE OF A LADY INC.
(Admin Assistant and Social Media Manager)
Website management
Social media management
Maintain social media presence
Providing comments, reactions, and feedback on social
media accounts
Content Creation
Email marketing
Email management
Follow-ups email
Creates a campaign through Constant Contact
Monitoring of campaign reports
Blog post creation and posting
Web research
Prepares notes or minutes of the meetings
Creates campaign through Flipcause
Layout banners and logos
NOVEMBER 2021
-
JULY 2022
BESTida Clothing Brand
(Admin Assistant and Social Media Manager)
Retaining a strong internet presence while
developing a social media presence.
Monitoring the use of social media for customer
service.
Answering consumer questions or giving comments.
Take orders by phone, email, or live chat.
Check the accuracy of the data on the invoice and
the orders.
Post promotions and announcements often.
Keeping an eye on the company's online
reputation.
Maintain accurate records of sales and clients.
AUGUST 2021
-
JULY 2022
JAY'S SUPPLIES AND DELIVERIES
(Admin Assistant and Social Media Manager)
Post announcements and promos frequently.
Process orders over phone, email, or chat.
Verifying orders, including the personal data and
payment information of customers.
Make contact with customers to get bookings and
orders.
Keep records of sales and customers up to date.
Regular product inventories.
Respond to customer inquiries or share feedback.
Keep up with new offerings and features.
Follow updates on new products and features.
Collection of monthly sales reports
JANUARY 2021
-
JULY 2022
SAMNELL'S PRIVATE POOL-RESORT
(Social Media Manager)
Regularly publish promotions and announcements.
Continually monitor new products and feature.
Answer questions by chat, email, or phone.
Verifying appointment bookings, including
consumer payment and personal details.
Update the client and appointment booking
records.
Answering client questions and providing
comments.
Monitoring the online reputation of the business.
Organic Marketing.
2018
-
2021
Manuel V. Gallego Foundation Colleges, Inc. (Cabanatuan City, Nueva Ecija)
(Assistant Librarian)
Organize and supervises effectively the services and operations in the Library.
Assists user in locating information found in books, magazines and periodicals thru print and online databases.
Performs clerical activities such as filing, typing, word processing, photocopying and mailing out material, and mail sorting.
Classifies and catalogs items according to content and purpose.
Prepares, stores, updates and retrieves classification and catalog information, lecture notes, or other information related to stored documents, using computers.
Assists patron with ready-reference questions and reader advisory, bibliographic instruction and database searching.
Maintains an updated inventory of library materials, statistical records of the library, its resource and services.
Conducts library promotional activities and assists with library programs and displays.
Takes charge of the administration, supervision, maintenance of the library units and sections, including media resource, facilities and equipment.
My Services
Graphic Designer
Graphic design is a craft where professionals create visual content to communicate messages.
General Virtual Assistant
Specialize in providing administrative and clerical assistance.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Testimonials
SAMNELL'S PRIVATE POOL-RESORT
"She loves my clients too when there is a
query she patiently answered their concerns.
She is there anytime I need help managing
my account. And if there is room for
improvement she always addressed it so I
can provide the best service to my clients.
"
JAY'S SUPPLIES AND DELIVERIES
"Giselle is very
detailed-oriented she
always checks for
accuracy in inventory
and generates the
monthly report on
time."
BESTida Clothing Brand
"She's very active on our page,
whatever I instructed her she
follows it and she treats my
business as her own. I love
working with her, by her help I
increased my social media
presence and sales too!"
ESSENCE OF A LADY INC.
"Giselle is one of the hardest working, truly dedicated virtual
assistants Essence of a Lady has ever had. She is always
punctual, in fact, she is ahead of schedule most times.
She is proficient in Word, and many design and communication
platforms. She also is a great content creator.
If you are looking for a dedicated, hardworking professional
who will make your company shine, I highly recommend
Giselle."