BS in Computer Science
NZSE - New Zealand Skills and Education
I am currently studying New Zealand Certificate in Health and Well-being and working as Healthcare Assistant (Caregiver). I spent 15 years in Dubai, UAE as Senior Travel Consult and Senior Events Executive / Congress Specialist.
NZSE - New Zealand Skills and Education
· Site Visits
· Specialized on medium and large scale events
· Prepare proposals
· Events requirements such as hotels, theme of the events according to the concept
· Develop proposal for bidding
· Research / Study new trends of programs, interactive solutions
· Processed post-event summaries, invoices, execution of event for general client service satisfaction
· Ensure awareness of clients travel policy and service level requirements
· Respond to client concerns and enquiries in a prompt and courteous manner
· Maintain fast and efficient phone answering and email response
· Respond to call and correspondence promptly
· Ensure correct and timely issuance of tickets
· Respond to client concerns and enquiries in a prompt and courteous manner to ensure client satisfaction.
· Respond to call and correspondence promptly.
· Maintain fast and efficient phone answering and email response though out the day.
· Develop and maintains excellent rapport with clients.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.