2017
BS Business Administration - Financial Management
Notre Dame of Marbel University
All about me
"I am an individual with a curious and adventurous spirit. I love to explore more ideas and experiences, and are always looking for opportunities to learn and grow. As a highly organized and detail-oriented individual, I possess a strong passion for assisting others. I have a proven ability to provide exceptional administrative support and am confident in my capability to perform high-quality work as a virtual assistant. With strong communication skills, technical proficiency, and the ability to multitask effectively, I am equipped to handle a diverse range of tasks with efficiency and accuracy. I am continuously seeking opportunities to expand my skill set and advance my professional growth. I am eager to bring my qualities and abilities to a dynamic virtual assistant team, where I can use my skills to make a positive impact. I approach each task, be it managing emails, scheduling appointments, or conducting research, with a positive attitude and a steadfast commitment to excellence. I am confident that I will be an asset to the virtual assistant role."
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Full Potential Solutions Inc
(Technical Support)
- Professionally returns incoming calls from account customers.
- identifies and looks into client phone and internet-related complaints.
- Schedules an appointment with the technician if the issue requires physical attention.
- Collaborates with Escalations, if necessary.
- Assures the call's quality in accordance with the client and company standards.
2021
-
2021
Sumifru Philippines Corporation
(Accounts Payable Associate)
- Process outgoing payments in compliance with financial policies and procedures
- Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data
- Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted
2018
-
2021
VXI Global Holdings
(Customer Service Representative/ Technical Support)
- Professionally returns incoming calls from account customers.
- Assist customer about their accounts concerns and inquiries.
- Answers questions related to customer bills.
- Create reports and escalate customer complaints if necessary.
- Assures the call's quality in accordance with the client and company standards
2018
-
2018
Closedout Overruns Designers Outlet
(Store Auditor)
Responsible in monitoring staffs to ensure branches quality of service and does inventory. Monitors petty cash fund usage and does daily sales report for reconciliation.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.