2013
B.S. Computer Science
Southern Mindanao Colleges
Professional Profile
I am a versatile and detail-oriented remote professional helping businesses streamline operations and boost productivity through reliable administrative and technical support.
My expertise includes virtual assistance, data entry, manual QA testing, and customer and IT support—enabling teams to stay organized, efficient, and focused on growth.
Skilled in MS Office, Amazon Web Services, Google Workspaces, Jira, Slack, and OpenVPN, I deliver accurate administrative support, database management, web QA testing, and responsive communication.
Known for being approachable and quality-driven, I’m available for both full-time, part-time and freelance remote opportunities, supporting clients across diverse industries with professionalism and care. Let’s work together to achieve your business goals efficiently.
Skills
Administrative and Virtual Assistance
Manual QA Testing (Web)
Data Entry, Data Management and Reporting
Microsoft Office Suite & OpenOffice Tools
Remote Tools: JIRA, Slack, OpenVPN, Amazon Web Services (AWS)
Scheduling, Calendar and Task Coordination
Customer Support (Email and Chat)
Basic IT Troubleshooting and Remote Setup Support
Communication, Collaboration and Work Ethic
Google workspaces
Asana
Certificates
Experience and Education
Remote | July 2020
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September 2025
Software Company
(Quality Assurance Engineer)
• Performed manual testing of bug fixes, new features, and improvements using JIRA.
• Conducted regression testing, identified and reported system issues, and verified bug fixes.
• Ensured system stability and accuracy before deployment and during live releases.
July 2019
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May 2019
Private School
(Registrar / Cashier)
• Managed registration, enrollment, grade processing, and student records.
• Handled CHED reporting, transcript issuance, and academic calendar preparation.
• Processed payments, maintained financial ledgers, and supported academic coordination.
August 2016
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February 2019
Software Company
(Trainer / Site Lead)
• Supervised site operations, IT infrastructure, and equipment maintenance.
• Coordinated with headquarters for incident resolution and reporting.
• Prepared reports, trained personnel, and ensured compliance with data integrity policies.
March 2014
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August 2016
Private School
(School Registrar / TESDA Coordinator)
• Handled school registration activities, transcript processing, and curriculum coordination.
• Processed TESDA program applications and maintained academic records.
June 2010
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January 2011
Bank
(Loan’s Clerk)
• Interviewed applicants, processed loan applications, and managed loan records.
• Prepared notices for maturing accounts and handled collections documentation.
March 2008
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January 2009
Department Store
(Cashier / Promodiser)
Managed cash transactions, product promotions, and inventory reporting.
Services
Reliable Virtual Assistant | Administrative and Clerical Support
Professional virtual assistant offering admin, clerical, and scheduling support services.
Accurate Data Entry and Database Management Specialist
Accurate data entry specialist handling spreadsheets, reports, and database organization.
Manual QA Tester | Web & App Quality Assurance
QA tester ensuring web quality, functionality, and smooth user experience.
Customer Support Specialist | Email, Chat Support
Customer support specialist providing prompt, professional email and chat assistance.
Basic IT & Computer Support | Remote Assistance
Remote IT support professional offering troubleshooting and system setup assistance.