Efficient, result-oriented and extremely motivated to constantly develop my skills and grow professionally. Has a cheerful personality, love to express my ideas through writing and is open for new learning opportunities. I am confident in my ability to follow instruction and to produce quality of work output that is required of me.
University of Perpetual Help System - DALTA
Role Management | Contact Centre | Appointment Setting
• Delegates and monitor tasks to team members
• Weekly report on the updates on leads for the month/week
• Ideas on marketing campaigns
• Quality Assurance Check, providing feedback and coaching sessions
• Facilitates training for new employees
• Other ad hoc reports needed by the client
Role Email Coordinator
• Responsible for sending marketing emails on a daily basis
• Monitor responses and track new policies closed
• Provide Customer Service for the agents
• Creates company email for each agent
• Other ad hoc reports needed by the CEO
Role Client Care Representative
• Answering inbound phone calls and emails related medical coverage and analyzing claim concerns from clients
• Upselling additional products offered by the company (e.g Life insurance, Retirement plan)
• Initiates an appointment with client and a Financial advisor
• Daily report of the team’s current survey score
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Responsible for identifying potential clients, reaching them on the phone, and scheduling an appointment .
Graphic design is a craft where professionals create visual content to communicate messages.