Bachelor of Science in Business Administration
Dalubhasaan ng Lungsod ng San Pablo
Enthusiastic, responsible, adaptable, and has organizational and technical skills. Highly self-motivated, goal-oriented, and results-driven professional with 5 years of track record demonstrating strong analytical and problem-solving skills.
Dalubhasaan ng Lungsod ng San Pablo
Creating contracts for travel nurses based on the information in the system using DocuSign. Utilizing Outlook for all communications needed and uploading signed contracts.
Checking eligibility and benefit verification before claim submission via phone or online portals. Following up on unpaid claims within the standard billing cycle timeframe. Calling insurance regarding any discrepancy in payments if necessary. Researching and appealing denied claims. Answering all patient or insurance inquiries about the assigned account. Processing payment transactions for patients. Doing all the admin tasks given by our supervisor such as data analyzing, creating templates and monthly reports.
As an outreach coordinator, we call the provider's office and clinics to verify necessary information. Checking and sending medical records in accordance with HIPAA compliance. As a customer service representative, I provide first call resolution in terms of claim issues. I provide a breakdown of benefits for patients. Keeping records of customer interactions, transactions, comments, and complaints. Providing accurate, valid, and complete information by using the right methods and tools.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.