Bachelor of Science in Business Administration major in Financial Management
Cor Jesu College, Inc.
Energetic, optimistic, and experienced with over 10 years in financial industry. Skilled with customer excellence, retail, handling daily accounts, team management, customer satisfaction, and maintain key performance indicator to secure a position in the organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my ability.
Cor Jesu College, Inc.
•Delivered excellent front-line service to customers for currency exchange.
•Assisted a high volume of customers daily while maintaining quality standards.
•Ensured full compliance with company procedures and Central Bank regulations.
•Handled customer queries, complaints, and escalations effectively.
•Operated point-of-sale systems and managed financial transactions accurately.
•Ensure the store floor was maintained to a high standard and all merchandise was displayed neatly at all times.
•Carried out all transactions on cash register.
•Regularly trusted to open and close store, including balancing the cash drawer.
•Successfully handled customer complaints by resolving issues and offering discounts when appropriate, with the manager's approval.
•Managed cashiering operations
•Assigned to do the Visual merchandising in the store.
•Creating and sending invoices to buyers for goods.
•Reconciles customer accounts to ensure accuracy and resolve any discrepancies.
•Maintain an invoicing system, record payments from the customers, and posting payments to customer accounts.
•Managed the month-end closing process, and ensuring all financial transactions are accurately recorded.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.