Hi there, it's me Kim

More Info About Me

I’m an enthusiastic customer service professional with over three years of experience assisting and resolving customer’s application and delivery issues. New to the virtual assistance world but now ready to commit and be trained.

Kim E. Zafra
Bulacan, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Data Entry
Content Creator

Certificates

General Virtual Assistance Training Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
BA in Communication

Far Eastern University

2019 - 2023
TaskUs
(Customer representative)

Customer representative for food delivery account | Supervised and supported tenured and new hired teammates | Helped drivers to communicate with the customer. Handled concerns via chat and email

2017 - 2017
Overmind Corp
(Admin Assistant Intern)

Admin assistant | Organize important files | Encode Company’s taxes | Brainstorm Ideas | Produce short films | Edit Video clips | CEO’s assistant for meetings and quality assurance for his books that are now published.

2017 - 2017
Overmind Corp
(After internship)

Researcher for Oculars/place to shoot | Find celebrities or artists for advertisement (commercial) shoot

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Data Entry

Social Media Managing

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Bulacan,
Philippines


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