2014
BS Tourism Management
Arellano University
More Info About Me
I am 31 years old, Single, and previously ended my 9years and 3 months of service. I was a Customer Supervisor at Healthy Options where I oversee a team of 6 Customer Associates. I focus on ensuring high customer satisfaction through both individual coaching and process improvement initiatives. While my previous roles have provided me with a strong foundation in customer service, I’m also eager to step outside my comfort zone and develop new skills that will help me grow professionally. I’m confident that my adaptability and enthusiasm for learning will allow me to contribute effectively to a new environment and new work set-up.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2015
-
2025
Healthy Options
(Customer Supervisor)
A Customer Supervisor is responsible for overseeing and managing customer service operations to ensure a high level of customer satisfaction. They lead a team of customer service representatives, provide guidance, resolve complex issues, and ensure company policies and procedures are followed. Mainly the following below:
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.