Bachelor of Science in Technology Communication Management
University of Science and Technology of Southern Philippines
A Rock-Star Virtual Assistant! You are at the right profile. I am a self-motivated Virtual Assistant. I am a self-starter individual who is always looking to learn and grow with my clients. I believe that hard work is the foundation of great execution.
University of Science and Technology of Southern Philippines
*Help Japanese and Chinese students learn basic English.
*Implement learning activities for students.
*Provide feedback to help students improve.
*Handle inbound and outbound calls professionally and efficiently, always ensuring exceptional customer service.
*Conduct thorough intake interviews by engaging and building rapport with potential customers and determine the suitability of company products/services to their needs.
*Accurately record client details and case information in our database.
*Resolve customers' concerns and answer customers' questions to the best ability.
*Maintain a positive attitude and calmly respond to customers' complaints.
*Prepare product and customer reports by gathering data collected during customer interactions.
*Generate, edit, publish and share engaging content daily.
*Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
*Plan events and analyze public opinion to maintain positive public awareness of the company and its brand.
*Enhancing the company’s voice and presence through online and offline channels.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
I specialize in assisting my clients with their real estate investments.
I anticipate the needs of executives before they arise, ensuring smooth operations and preventing potential issues.
I believe data plays a very important role in any organization and I know how to manage the data.