Bachelor of Science in Business Administration
Sibonga Community College
I am a highly effective and organized individual with a skill set gained through my previous jobs. I understand the struggles and concerns of business owners and professionals in dealing with their day-to-day activities coupled with their unending personal goals. I am a self-motivated individual, who possesses a growth mindset, the ability to work in a team and top-notch time management skill. As your assistant, I can assure you of not only a high-quality job but also a job delivered promptly. I get a thrill from helping customers through live chat, phone and email support. My experience in Customer Service makes it easy for me to personalize customers' experiences, solve problems analytically, understand customers' individual needs and respond quickly to them. Patience, empathy and passionate communication are top skills I spontaneously exhibit whenever I am interacting with customers. As a VA, Tasks I can perform for you include; 📌Customer Service Roles 📌Inbox Management 📌Internet Research and Data Entry 📌Calendar Management 📌Appointment Setting 📌Travel Booking and creating of itineraries 📌Handling basic bookkeeping tasks 📌Preparing Reports, Invoices, Memos and other documents I possess an in-depth knowledge of the use of ; 📍MS office tools 📍Google Workspace 📍Trello 📍Asana If you are looking for a proactive Executive Assistant that does not need to be micromanaged, then you are in the right place, please send me a DM so that we can interact further about your project needs.
Sibonga Community College
- Creating Accounts
- Joining Groups
- Recommend the App
Answer emails and phone calls from customers.
Schedule appointments.
Make cold calls to generate leads from a provided spreadsheet.
Create content to post on the company's social media channels.
Conduct online research to find address and contact details for a given list of companies.
Answered and managed incoming and outgoing calls,
responded to correspondence via email and live chat. Assisted with product selections according to individual requirements and preferences.
Addressed customer service inquiries quickly and
accurately. Input customer information, call notes and personal data into the internal database.
Monitored accounts receivable, accounts payable and
banking reconciliation and disbursements to manage daily bookkeeping functions.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.