2017
Bachelor of Science in Hotel and Restaurant Management
Colegio de Sta. Teresa de Avila Foundation Inc.
More Info About Me
I started my work as a restaurant server, providing high-quality customer service in high-volume, fast-paced environments, but after a year, I left to pursue a profession as a Video Stream Presenter, or so-called Online Casino Dealer. As a virtual assistant, I'm now looking to improve my customer service and problem-solving skills. I am eager and willing to be trained, and I am aware of the company's excellent reputation for providing international customer service while working in a lively, dynamic environment and pursuing professional progress by balancing organizational and personal objectives.
In addition to my day job, I have a second business as a home baker. I make personalized cakes, bread, and other baked goods.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Content Creator
Certificates
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My Experience and Education
2018
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2022
Leekie Enterprises Inc.
(Video Stream Presenter)
Respond to guest requests, questions or problems in a timely fashion. Actively responded to customer's needs by identifying and resolving any customer issue. Create & develop key relationships with Clients by providing outstanding customer care while maintaining a professional demeanor at all times.
2017
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2018
Yoshinoya Group of Companies
(Service Crew/ Cashier)
• Provided high standards of customer service during high-volume and fast-paced operations
• Handled cash and credit card transactions quickly and accurately
• Assisted management with inventory control and stock ordering
• Maintained positive attitude and resolved customer complaints promptly and professionally
• Took initiative to find extra tasks when scheduled duties were completed
• Cross-trained new crew members
2021
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2022
PROVA
(Social Media Management | Graphics & Multimedia | Amazon | Facebook Ads Management)
I’ve studied Virtual Assistance which earned my PRO VA certification. I specialize in Brand Development, Illustrative Material, Poster Creation, and labels.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.