2008
Development Communication
Central Mindanao University
My Skills and Competencies
Social Media Management
Amazon Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Multiple Companies
(Freelance Executive Assistant)
Assisting business owners on multiple organizational levels. Managing schedules and maintaining communications across all teams.
2019
-
2020
Holistic Health Labs
(Virtual Customer Support)
Email, Chat and Phone Support
2008
-
2019
Concentrix Philippines
(Deputy Manager, Quality Assurance)
Oversee quality assurance department and staff ensuring contractual obligations are met. Ensuring all Quality Specialists are progressing toward learning goals/competencies, have proper resources to perform their duties, and are functioning in a financially responsible manner. Reviewing account contracts and/or SOWs annually to ensure proper quality support is provided.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.