2016
Bachelor of Science in Office Administration
Ateneo de Zamboanga University
About Me
With solid experience in customer service, administration, graphic design, and digital marketing, I am a proactive and versatile Lead Generation Virtual Assistant. I combine creativity with strategic outreach to build and maintain high-quality lead pipelines that drive business growth and support long-term expansion.
Experienced in lead list building, market research, and targeted email marketing, I use tools like Microsoft Office, Canva, Adobe Premiere Pro, and various CRM and email platforms to craft compelling campaigns and manage seamless communication. I excel at multitasking in fast-paced environments, managing time-sensitive tasks with precision and a sharp eye for detail.
From conducting deep online research and social media engagement to personalized outreach and appointment setting, I help businesses connect with ideal prospects and convert them into loyal customers. Clear communication, collaboration, and continuous learning are my core strengths, enabling me to adapt quickly and deliver consistent, measurable results.
Let’s work together to streamline your lead generation process, nurture valuable relationships, and accelerate your business success.
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
My Experience and Education
18 May 2025
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18 June 2025
LeadConnects
(Intern Lead Generation Specialist and Email Marketing)
2021
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2025
Philippine Coast Guard
(Budgeting Assistant)
Managed administrative and operational tasks to ensure smooth and efficient daily business operations.
Coordinated cross-functional teams to streamline processes and uphold strict compliance with company policies.
Handled high-pressure situations with professionalism and adaptability, consistently meeting tight deadlines and evolving challenges.
Assisted in record-keeping, reporting, and documentation, enhancing organizational accuracy and workflow efficiency.
2021
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2021
Amazon Philippine
(Customer Service Representative)
Resolved 50+ customer inquiries daily, delivering prompt and accurate solutions that improved overall customer experience.
Maintained a consistently high customer satisfaction score (e.g., 95%+), ensuring compliance with service-level agreements and company standards.
Effectively managed escalations by employing a proactive, problem-solving approach, resulting in timely resolution and increased customer retention.
2018
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2019
CARD Pioneer Microinsurance Inc
(Partner Relation Officer)
Built and maintained strong relationships with business partners, ensuring seamless coordination and collaboration to achieve mutual goals.
Supported marketing and promotional initiatives, contributing to increased brand awareness and customer engagement.
Managed detailed reports and documentation, accurately tracking partner interactions and monitoring progress to inform strategic decisions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.