2016
Bachelor of Science in Secondary Education
Credo Domini College
More Info About Me
I am focused and diligent when managing workloads and prioritizing tasks to meet deadlines. My work experiences have greatly contributed to the development of my communication, and critical thinking skills.
My Skills and Competencies
Social Media Management
Amazon Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
VIRTUAL STAFF LLC (FREELANCE)
(Team Leader)
Manage a team to drive performance improvement
- Provide coaching and feedback that supports overall VA development
- Assist team with real-time needs and provide solutions to all their concerns
- Monitor operation metric to ensure quality performance
- Address employee concerns for payroll, benefits and incentives.
2021
-
2022
PATTERN (FREELANCE)
(Brand Associate ( AMAZON ))
Monitor Account Health
- Submit tickets or contact Amazon Seller Support for account issues
- Organize or create weekly reports for brands.
- Check quality of the detail page and Organize catalog, create/updating listings
- Upload A+ content and other upload request.
2016
-
2018
Concentrix Philippines
(Amazon Seller Support)
- Responsible providing timely and accurate operational support to Merchants selling on the Amazon platform.
- Address system issues, process improvements, listing issues and internal documentation.
- Responding to Merchant concerns via emails and phones.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues like listing issues, reviews and inventory.- Responsible providing timely and accurate operational support to Merchants selling on the Amazon platform.
- Address system issues, process improvements, listing issues and internal documentation. - Responding to Merchant concerns via emails and phones. - Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues like listing issues, reviews and inventory.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.