2013
BS - International Travel and Tourism Management
Lyceum of the Philippines- Manila
More Info About Me
As a single parent, I see that freelancing is an ideal job. Where I can work comfortably at home while also caring for my child, and of course without the hassle of commuting! Apart from the convenience, I believe that freelancing is a complex job, where you can learn something new almost every day, and it excites me! In almost a decade of working in the corporate world, I have learned a lot; from customer service, admin tasks, leadership, and even sales. And each has different job responsibilities and I can confidently say that I was able to overcome everything because I believe that knowledge and skills can be easily taught when you are willing to be trained. I see myself as a hardworking and passionate person. I am also a great team player with good interpersonal skills and a well-focused person, wherein I'd like to manage my time doing a task and accomplish it in a timely manner.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Carnival Cruise Line
(Crew Travel Specialist)
My job responsibilities here are to answer calls, emails, and chats from our crew members, shipboard HR department, contractors, etc. We assist to book the outbound and inbound flights, and hotel accommodations of our crew members who will join and/or disembark the ship, or transfer to a different vessel. For after-hours, we sometimes receive guests' calls, mainly if they are experiencing flight interruptions.
August 2019
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March 2022
Sun Life of Canada (Philippines)
(Licensed Financial Advisor (Part-time))
Prospecting and seeking clients and sharing knowledge about finances and the advantage of having insurance and investment. I managed my own Facebook page to get the attention of the people and I also created and planned my content on a daily basis.
2021
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2021
Antel Land Holdings
(Digital Property Specialist)
Managing a real estate page, answering queries, and prospecting possible clients offering their dream house. I also have my own page and create my own posters, scheduling my content to engage with the market.
June 2019
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October 2020
Carlson Wagonlit Travel
(Corporate Travel Consultant)
I handled a corporate account wherein we assist the employees in an oil
company all over the world. Booking starts with their flight, car, and hotel.
We have to make sure that their flight or itinerary is in compliance with the
company rule.
2015
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2019
Via. Philippines Travel Corporation
(Travel Consultant/Team Leader)
- Handling Business to Business accounts of our travel partners, assisting them on the online flight bookings, re-booking and re-issuance of flights, re-name, adding of baggage, and other flight services.
- After 3 years of my service, I was promoted to Team Leader. Aside from the administrative tasks, daily reports, recruitment, one on one coaching with the team members, management meeting, and handling partners' escalations and complaints through emails and calls, the most challenging yet fulfilling of this role is my connection with my team members. Understanding their needs and personal issues, to make sure that their work performance and team target were not compromised is one of the topmost handled tasks.
October 2014
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February 2015
M.A Technology Inc.
(Human Resource & Admin Staff)
In a short span of time in my work as HR/Admin Staff, I have gained a lot of knowledge on the recruitment process, data entries, and other administrative tasks. I resigned after 4 months of my employment due to delicate pregnancy.
November 2013
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July 2014
ACS Xerox Company
(Customer Care Assistant (Email Support))
As a Tier 1 Advisor Customer Care Assistant, we do assist the customer
queries, concerns, and complaints about their iTunes Store account and provide
excellent service and assistance through email.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.