BSBA
PUP
Looking for an opportunity to work as a Virtual Assistant, where my analysis skills and collaborative mindset would contribute to the work environment. I am a hardworking, reliable professional with a strong sense of commitment and dedication to any task I am given.
PUP
• Manages customer concerns with the objective of maintaining positive customer relationships.
• Responsible for providing clerical and administrative support .
• Resolving customer complaints and providing customer service
• Following up with customers regarding orders or inquiries
• Recommending products or services to customers
• Updating customer information in databases
• Keeping up to date with product or service knowledge
• Maintaining a positive and professional attitude with customers and colleagues.
• Processing customer orders
• Answering customer questions about products or services
• Keeping up to date with product or service knowledge
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.