2014
BSBA Major in Marketing Management
New Era University
More Info about Me
I am incredibly passionate about my work. When I'm on the job, I consistently strive to give my best effort, even in the face of stressful days. Maintaining organization in both my tasks and personal belongings is something I take great pride in. It helps me stay focused and efficient, allowing me to tackle challenges with confidence.
My Skills and Competencies
Customer Service
Social Media Management
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2023
-
2024
Harte Hanks Philippines
(Technical Service Representative)
I assist customers with their technical issues, general inquiries, billing, and
account management. Additionally, I handle retention, cancellations, and refunds.
2020
-
2020
Customer Frontline Solutions
(Customer Care Assistant)
I respond to customer queries promptly and accurately via chat on social media
platforms such as Facebook and Twitter, while also compiling reports regarding power outages,
illegal connections, service applications, and any other immediate concerns expressed by
customers.
2017
-
2020
Canon Business Service Centre
(Data Entry Operator)
Collecting and entering data into databases, I ensure the maintenance of
accurate records of valuable company information. Additionally, I am responsible for
maintaining the data system, ensuring that all information is verified for accuracy before entry.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.