2017
Bachelor of Arts Major in English
Eastern Quezon College
More Info About Me
Hi! I am Coleen. I am an experienced Amazon Online Arbitrage Product Researcher. With my strong attention to detail and analytical skills, I can provide quality leads based on a reasonable criteria.
My Skills and Competencies
Social Media Management
Lead Generation
Data Entry
Content Creator
Inbox management
Calendar management
Travel management
Amazon Product Research
Web Research
Certificates
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My Experience and Education
2022
-
2023
Freelance
(Amazon Product Researcher)
search goods at the lowest possible cost and then sell them for the most significant profit margin conceivable.
2019
-
2020
Miming's Food Hauz
(Officer-in-charge/Supervisor)
-hire, train, and supervise café staff
-maintain inventories
-responsible for cash handling, safe verification, and daily deposits
-hold and document daily pre-shift meetings and conduct all staff meetings as needed
-handle guest concerns and resolve customers' complaints guest professionally
-ensure food health and safety are adhered to
-maximize revenues by communicating regularly with the manager and team to implement strategies, practices and promotions
2017
-
2018
Convergys
(Customer Service Representative)
-manage large amounts of incoming phone calls
-identify and assess customers' needs to achieve satisfaction
-build sustainable relationships and trust with the customers' accounts through open and interactive communication
-provide accurate, valid, and complete information by using the proper method/tool s
-handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-keep records of customer interactions, process customer accounts, and file documents
-follow communication procedures, guidelines, and policies
-take the extra mile to engage customers
My Services
Amazon Product Researcher
Search goods at the lowest possible cost and then sell them for the largest profit margin conceivable.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
Support in building a pipeline of leads to meet business plans, quotas and company objectives.
Email Marketing
Creates and executes email campaigns to promote company products and services to target audience