Nursing
University Of Santo Tomas - Legazpi
Hello, I’m Gem, a 33-year-old professional from Tabaco City, Albay. I’m a dedicated individual and a proud single mother to one daughter who continuously motivates me to strive for excellence. I value discipline, accountability, and consistency—traits that define both my personal and professional approach to life and work.
I am an undergraduate Nursing student (2nd year) from the University of Santo Tomas–Legazpi. Due to financial circumstances, I began working early and have since gained a solid background across various roles. I have 7 years of experience as a Customer Service Representative (Email Support), 2 years as a Video Editor, and 2 years as a Back Office Personnel handling data entry. I have also completed training in General Virtual Assistance and Executive Assistance, where I developed essential skills such as email and calendar management, online research, data organization, transcription, client communication, and social media support. My diverse experience has strengthened my adaptability, problem-solving, and attention to detail.
As I continue to expand my career in virtual assistance, I aim to provide exceptional service to clients who value professionalism and reliability. I’m passionate about helping businesses streamline their operations and reach their goals efficiently. I look forward to bringing my dedication, skill set, and proactive attitude to a team that values growth and collaboration.
University Of Santo Tomas - Legazpi
accurately inputting, updating, and managing data, transferring information from documents to digital formats, verifying data for accuracy, and maintaining organized records
assembles raw footage into a polished video by cutting, arranging, and manipulating clips to align with a project's vision
responsible for professionally handling customer inquiries and issues via email, which includes resolving problems, providing product information, processing requests, and documenting interactions
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.