2003
Bachelor of Science in Business Administration Major in Marketing
Pamantasan ng Lungsod ng Maynila
I help business owners by offering reliable administrative and technical support so they can focus on what they love and grow their business.
Hey there! I'm that Gem you've been searching for. Your Trustworthy Virtual Assistant is ready to make your life easier.
From banking to bytes, I am enthusiastically embracing the virtual assistant role! My experience in the banking industry has honed my customer service skills and financial knowledge, and I am eager to leverage my expertise in the digital realm. I believe in only getting involved in projects that I know I can have a real impact on while also working with business owners who are open to new and creative ways of expanding within their market.
Staying on top of everything in the digital marketing world can be exhausting. Lucky for you, I live and breathe this industry.
You can put your trust in the fact that I dedicate myself to staying on top of all the latest techniques, tips, and tools to help you stay ahead of your competitors and ultimately, to be a partner in your journey towards success.
My Skills and Competencies
Communication Skills
Customer Service
Flexibility and Adaptability
Microsoft Office and Google Suite
Highly Organized and Detailed-Oriented
Time Management
Certificates
My Experience and Education
2006
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2024
BDO Unibank Inc
(Bank Marketing Officer/Junior Assistant Manager at BDO Unibank Inc)
• Promoted from Marketing Assistant to Marketing Officer (2006-2015)
• Top Branch Performer for the past 8 years consisting of 135% achieved total funds level quota.
• Top Marketing Officer for the year 2022
• Handle branch with zero audit
• Maintain exceptional customer satisfaction scores.
• Responsible for the daily operations of the Marketing Section of the branch and assists the Branch Head in marketing the Bank’s products and services.
• Provide financial advice and guidance to customers regarding investment options, savings accounts, and other banking services such as credit cards, loans and insurance.
• Resolve clients’ issues, complaints and see to it that they are acknowledged and addressed immediately.
• Perform administrative duties such as documenting their information, entering data into banking software , CRM and any other related duties.
• Act as the alternate holder of the main cash vault and cash safe combinations. Compliance with standard operating policies and procedures/record keeping.
2023
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2023
Raqsstar VA Academy
(Virtual Assistant)
• Creating graphics in Canva for social media posting with appropriate captions and hashtags and scheduling posts on Buffer.com
• Data entry tasks in Zoho CRM such as creating leads, accounts, contacts and deals.
• Spreadsheet management
• Newsletter creation in Zoho Campaign Lead generation using SalesQL, ClearOut.io and Sales Navigator
• Invoicing and customer setup in Zoho Accounting Books
• Task Management using TRELLO Website (free domain) creation in Canva, Instagram Business Page creation and Social Media Branding
2022
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2023
MAB Consultancy Services
(Bookkeeper)
• Setting up New Company accounts and Managing Chart of Accounts
• Recording, categorization, data entry of financial data
• Bank and Credit Card Reconciliation
• Create invoice and bills
• Accounts Receivable and Accounts Payable Management
July 2003
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August 2006
Stateland Inc
(Administrative Assistant)
• Assisted architects and engineers in coordinating with contractors in contract signing and awarding of projects for construction.
• Planned and scheduled meetings and takes detailed minutes
• Acted as document controller by properly and timely receiving, dispatching and tracking documents
• Monitored office supplies and equipment and raise Purchase Request in a timely manner to avoid unavailability and/or shortages of supplies
• Developed and maintained a filing system
• Received and acknowledged the complaints from tenants/customers and relay to the concern personnel upon receipt
• Prepared requests for payments for completed work as endorsed by Building Engineers
• Assisted the HR department in timekeeping and coordination of HR-Related concerns of personnel
• Carried out administrative duties such as incoming/outgoing operation documentation endorsement and filing, administrative office customers, tenants and visitors and telephone reception
My Services
Graphic Design
Elevate your brand with captivating designs that catch eyes and hearts. Let's bring your vision to life!
Lead Generation
Let me find the perfect leads for your business, so you can focus on sealing the deals.
Administrative Support
Focus on your passion while I handle the nitty-gritty. I've got your back with seamless administrative support!
Email Marketing
I will help you reach your audience effectively and grow your business through engaging email campaigns.
Basic Bookkkepping
Stay stress-free! I will keep your finances in order, so you can focus on what you love.
Social Media Management
Let's boost your brand together! I will create tailored social media strategies and engaging content just for you.