2019
AB- Political Science
University of Eastern Philippines
More Info About Me
I am very passionate with whatever I do with a strong interpersonal and communication skills. Has the ability to delegate tasks to manage workloads and is able to work in a fast paced environment
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2021
-
2022
Wellsfargo
(Phone Banker)
Support customers with inquiries on financial products and services
Identify ways to improve customer experience within established procedures
Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.
2020
-
2021
Teleperformance
(Technical Support representative)
Responds to customer’s inquiries on their technical concern. Resolves customer’s technical issues, complaints and provide product information request.
2019
-
2020
Telus International Philippines
(CSR)
Provides expedient and accurate customer service to all client customers. Addresses customers queries, issues, complaints and product .information request.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.