Pomeroy
(IT Service Desk)
My task is to reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
Analyze root causes, reduce repeat incidents, and make sure the all Systems are updated.
In case of outages I provide temporary workarounds to ensure service availability until the permanent fix is ready.
Hanztek Systems
(IT specialist / Graphic Designer / Content Creator)
My main task is to do all kinds of graphic designs requested by the clients.
Provide and present different graphic designs / ideas to the client like Web Designing, Poster and Logo designs, Calendar Designs, T-shirt Designs, and Wallpaper designs.
Troubleshoot all kinds of Computer hardware and systems issues.
Parang Beach resort
(Data Entry Specialist)
Check and organize the resort's stock, inventory, daily/monthly/annually expenses, etc. using Excel.