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Bachelor of elementary education General education
Santa Monica Institute of Technology
More Info About Me
I am a 22-year-old who's naturally patient and committed to providing excellent customer service. I am a tech savvy and a problem solver that you can rely on.My approach is to put yourself in the customer's shoes and provide attentive, detailed assistance. I assess the needs and offer choices, always acknowledging feelings. In my previous job at an upscale resort.I also enjoy reading, watching YouTube, improving my skills, and have a soft spot for dogs and cats.I am a fast learner and always willing to be trained.I love making myself busy
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Communication
Time Management
Organizational
Multitasking
Certificates
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My Experience and Education
2022
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2023
Direct Client
(E-commerce Virtual Assistant)
Creating Amazon Accounts, keeping the accounts healthy, Product listing, optimizing product description and many more.
2022
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2023
Hero Visa Services
(Virtual Assistant)
I worked on social media management, content creation, basic graphic designing, basic video editing, data entry, organizing schedules, and customer service
2021
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2022
Staffme.online
(Non-Compliance Agent)
Monitoring the website to ensure that rules are regulations are being followed.
2023
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2023
L'ABELLA Co.
(Outreacher)
Recruiting/Outreaching models and organizing schedules.
2020
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2021
Pylon Online Global Solution
(Costumer Service Representative)
Answering and calling customer inquiries.
2021
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2021
Acadsoc
(English Teacher)
Teaching English to Vietnamese and Chinese students.
2022
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2023
JM Travel and Tours
(Travel Account Agent)
Arrange trips and excursions for individuals and groups.
Research travel options for customers and book transportation, accommodations, and other travel services.
Discuss arrangements and costs with customers.
Advise clients about itineraries and plans
Change reservations based on client needs
Visit popular destinations.
My Services
Travel Account VA
I well planned ensuring all the travel plans of the costumers
Amazon Accounts Management
Keeping your account healthy, product listing , finding suppliers, and ensuring high sales.
Chat Support
Making a good relationship with the costumers and ensuring high sales.
Costumer Service
Ensuring a good relationship with the customer, making the customers satisfied with the service..
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.