2011
Hotel and Restaurant Management
University of Rizal System
More Info About Me
My name is Gelene Acab "I'm first and foremost a mom - and that means I get things done, and get it done excellently and efficiently." I’m a freelancer since 2017 I get my client thru different platforms. I have 6 yrs experience in Customer Service and currently studying different kinds of skills including web designing (WordPress) to widen my knowledge and upgrade my skills. I’m a fast learner and can work independently. Multitasking and critical thinking is not new to me. I was trained to be knowledgeable with the product specifications, to be patient and to have a the ability to use a positive language under pressure.
My Skills and Competencies
Web Developer
Social Media Management
Graphic Designer
SEO Specialist
Virtual Assistant
Lead Generation
Certificates
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My Experience and Education
2012
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2013
Jollibee Foods Corporation
(Front Desk Officer)
I was tasked to manage files and records, to keep them updated and easily accessible. I was also tasked to provide customer service as first point of contact.
2017
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2021
Equity Consultant Professionals
(Cold Caller/Virtual Assistant)
I work for an independent investor and was tasked to do cold calling and admin works.
2019
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2021
JAQ Business Solutions
(Lead Generation Specialist/Virtual Assistant)
Specialized in LinkedIn Prospecting.
2013
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2016
Citi
(Collection Analyst)
I was tasked to process mortgage payments for housing loans by phone, set up appointments, take inbound and outbound calls. Aside from this, also set up appointments between the realtor and specialists from the bank, lawyers, and the like.
2016
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2017
Jones Lang La Salle
(Valuer Officer)
I was tasked to be an appointment setter. I gathered data through online research and property builders.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Web Design
Building Website
Graphic Design
Promote companies' products and services by doing logos.