2013
BS in Business Management major in Management Accounting
Isabela State University
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
Lotus Tickets
(Ticket Inventory Prepper)
Responsible for preparing, organizing, and maintaining ticket inventory for events, venues, or organizations. This role requires meticulous attention to detail, strong organizational skills, and the ability to work in a fast-paced environment.
2019
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2020
Alorica
(Collections Associate and Customer Service Representative)
Provide comprehensive assistance to customers for various inquiries, encompassing account balances,transactions, payments, interest rates, rewards programs, and credit limit adjustments, while also addressing and resolving customer complaints, disputes, and concerns promptly and professionally, and ensuring accurate and secure maintenance of customer account information while adhering to data protection and privacy regulations.
2015
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2018
Accenture Philippines
(Transaction Process Associate)
Responsible for handling and processing various types of transactions such as in Accounts Payable, Claims Intake and Collections. The primary goal is to ensure that transactions are completed accurately, efficiently, and in accordance with company policies and procedures.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.