2014
Bachelor of Science In Information Technology
Systems Plus College Foundation
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
Support Ninja INC.
(TECHNICAL SUPPORT/CUSTOMER SUPPORT)
-Obtains client information by answering telephone calls, interviewing clients, and verifying information.
-Meet with clients every quarter to update or renew services.
-Establishes policies by entering client information in CRM and Salesforce.
-Updates job knowledge by studying new product descriptions; participating in educational opportunities.
-Accomplishes sales and organization mission by completing related results as needed.
2016
-
2019
Atty. Mendoza Law Firm
(LEGAL SECRETARY)
-Drafting legal documents when requested including subpoenas, motions, and summonses.
-Research relevant case law and precedent and acquire relevant legal records to be utilized by the firm's attorneys.
-Communicating with potential clients.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.