2024
Bachelor of Science in Psychology
Polytechnic University of the Philippines
More Info About Me
"I am a Psychology graduate with experience in content moderation, policy compliance, and developer support. Previously, I worked at Accenture as a Content Moderator, ensuring that apps met safety standards for children. I later transitioned to Developer Appeals, where I reviewed policy violations and assisted developers with compliance issues. I have basic knowledge of Excel formulas and a strong eye for detail, allowing me to work efficiently in fast-paced environments. Currently, I am preparing for a role in back-office billing processing while exploring opportunities in developer experience and platform integrity. Passionate about maintaining safe and user-friendly digital spaces, I thrive in roles that require critical thinking, problem-solving, and clear communication."
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2025
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2025
Accenture, Inc
(Developer Experience Specialist)
As a Developer Experience Specialist, my role is to support and enhance the overall experience of developers using our platform. I assist developers by providing guidance on policies, troubleshooting technical issues, and ensuring a smooth onboarding process. I also gather feedback from developers to help improve tools, documentation, and support services. My goal is to bridge the gap between developers and the platform by offering clear communication, resolving concerns efficiently, and advocating for improvements that benefit both developers and users. This role requires strong problem-solving skills, attention to detail, and the ability to collaborate with cross-functional teams to create a seamless and positive developer experience.
2023
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2024
Accenture, Inc
(Developer Appeals Analyst)
As a Developer Appeals Analyst, my job is to review and assess appeals from developers whose apps, games, or content have been flagged or removed for policy violations. I carefully analyze each case, checking if the content meets platform guidelines and ensuring that all decisions are fair and accurate. I also provide clear and professional feedback to developers, helping them understand the policies and any necessary changes they need to make. This role requires strong attention to detail, good judgment, and the ability to work efficiently while maintaining accuracy. My goal is to balance platform integrity with fairness, ensuring a safe and trustworthy experience for users and developers alike.
2022
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2023
Accenture, Inc
(Content Moderator)
As a Content Moderator, my job is to review apps, and games to make sure they are safe and appropriate for kids. I check if the content follows the rules, looking for anything that might be harmful, misleading, or unsuitable for young users. This includes making sure the themes, ads, and interactions within the apps are kid-friendly. If I find anything that breaks the guidelines, I report it and take the necessary steps to keep the platform safe. My role requires attention to detail, good judgment, and the ability to work quickly while making sure kids have a fun and safe experience online.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.