2014
BS Tourism Management
Our Lady of Fatima University
Social Media Magician | Creative Content Enthusiast | Your Brand’s New BFF :)
Hi, I’m Pauleen, your future Social Media Manager and digital cheerleader! I’m here to turn your brand’s social media into a vibrant, engaging, and results-driven space where your audience loves to hang out.
With 5 years of experience, I specialize in:
- High-quality posts, graphics, and videos designed to captivate your audience.
- Engaging posts, eye-catching visuals, and tailored captions that resonate with your target audience.
- Creating fun, relatable, and scroll-stopping content.
- Growing followers and engagement with creative strategies.
- Designing posts that are not just pretty but strategically pretty!
- Building authentic relationships with your audience.
- Canva, Google Calendar, Trello, Cap-cut, etc.
Social Media Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2022
-
2024
Pru Life Uk
(Assistant Unit Manager / Financial Consultant)
•Assessing Client Needs
• Social Media Management
•Explaining Policy Options
•Customizing Insurance Plans
•Sales and Client Acquisition
•Processing Applications and Claims
•Building Client Relationships
•Conducting Policy Reviews
•Staying Informed on Industry Changes
•Handling Customer Inquiries
•Managing Renewals
2020
-
2023
Eliz&Elix Baby Boutique
(Operation Manager)
•Customer Service Excellence
•Social Media Management
•Inventory and Financial Management
•Product Knowledge
•Staff Supervision and Training
•Sales Goals and Performance Tracking
•Store Presentation and Cleanliness
•Promotions and Events
•Customer Relationship Management
•Social Media and Marketing
•Compliance and Safety
2016
-
2019
Venetian Macao
(Barista)
•Preparing Sandwhiches and Beverages ( Coffee )
•Customer Service Excellence
•Maintaining Equipment and Cleanliness
•Cash Handling
•Promoting the Menu
•Creating a welcoming atmosphere
•Learning and Innovating
•Team Collaboration
Operation Attendant, City of Dreams
•Stocking and Inventory Management
2015
-
2016
City of Dreams
(Operation Attendant)
•Guest Assistance
•Attraction Operation
•Safety Monitoring
•Customer Service and Engagement
•Handling Special Request and Needs
•Event and Activity Support
•Lost and Found Management
•Upselling and Promotions
•Equipment Management
•Team Collaboration
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.