2014
BS Tourism Management
Our Lady of Fatima University
Professional Barista with International Experience
Experienced Barista with nearly 7 years in high-volume, fast-paced environments, including McCafé at the Venetian and Parisian Macau. Skilled in delivering top-quality beverages and exceptional service to diverse international guests. Fast, reliable, and always eager to learn and grow.
Barista / Coffee Maker
Multi tasking under pressure
Coffee and Espresso Preparation
Time Management
Customer Service Excellence
Teamwork and Collaboration
Product knowledge and Upselling
Communication with International Guests
Fast-paced, high-volume service
Beverage customization and consistency
Adaptability and quick learning
Certificates
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My Experience and Education
2022
-
2024
Eliz&Elix Cafe
(Barista)
Coffee and espresso preparation · Customer service excellence · Fast-paced, high-volume service · Multitasking under pressure · POS and cash handling · Beverage customization and consistency · Cleanliness and hygiene standards · Teamwork and collaboration · Time management · Communication with international guests · Product knowledge and upselling · Attention to detail · Adaptability and quick learning
2016
-
2019
Venetian Macao
(Barista)
•Preparing Sandwhiches and Beverages ( Coffee )
•Customer Service Excellence
•Maintaining Equipment and Cleanliness
•Cash Handling
•Promoting the Menu
•Creating a welcoming atmosphere
•Learning and Innovating
•Team Collaboration
Operation Attendant, City of Dreams
•Stocking and Inventory Management
2015
-
2016
City of Dreams
(Operation Attendant)
•Guest Assistance
•Attraction Operation
•Safety Monitoring
•Customer Service and Engagement
•Handling Special Request and Needs
•Event and Activity Support
•Lost and Found Management
•Upselling and Promotions
•Equipment Management
•Team Collaboration
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.