2014
Hotel and Restaurant Services
Micro Asia College of Science and Technology
About Me
My name is Frenie, or you can also call me Fhey.
I'm a Lead Generation and Research Specialist and a Virtual Assistant based in PH.
I have a solid background in Administrative Assistance, Appointment Setting, Recruitment, Data Entry, Data Mining, Social Media Management, and Sales and Marketing Assistance.
I have also spent over 7 years as a Customer Service and Collections Specialist in the BPO industry.
I'm extremely organized and a stickler for detail. I work with quality and accuracy. I am self-assured and have good verbal and written communication skills.
My passion is to assist professionals and business owners with their day-to-day administrative work, allowing them to focus on their career/business goals and more significant responsibilities.
My Skills and Competencies
Social Media Marketing
Lead Generation
Executive Assistance
Administrative Assistance
Virtual Assistance
Data Entry
Data Mining
Appointment Setting
Customer Service
Sales and Marketing
Collections
Social Media Management
Certificates
My Experience and Education
2019
-
Present
Cloudstaff Phils Inc.
(Lead Generation and Research Specialist)
Duties and Responsibilities:
Administrative tasks
Lead Generation
Appointment setting/Cold calling
Research
Data Mining
Data Entry
Sales and Marketing Support
CRM Management
Phone and Email Support
Recruitment Assistance
2022
-
2022
Envision Digital Pty Ltd
(Sales & Marketing Coordinator - Part-time)
Duties and Responsibilities:
Executive Assistance
Administrative tasks
Lead Generation
Research
Sales and Marketing Support
Phone and Email Support
CRM Management
Schedule and Calendar Management
Sales Pipeline Management
Email Management
Email Marketing
Social Media Management
2022
-
Present
Magic Inc.
(Executive Assistant - Part-time)
Duties and Responsibilities:
Administrative Assistance
Social Media Management
CRM Management
Schedule and Calendar Management
Lead Generation
Phone and Email Support
2021
-
2021
Family First Life Insurance
(Virtual Assistant / Appointment Setter - Part-time)
Duties and Responsibilities:
Appointment Setting
Cold Calling
Phone and Email Support
2021
-
2021
Evolve Virtual Solutions
(Virtual Assistant / Admin and Sales Agent - Part-time)
Duties and Responsibilities:
Administrative Assistance
Social Media Management
CRM Management
Appointment Setting
Phone and Email Support
2021
-
2021
Farmers Home and Auto Insurance
(Appointment Setter / Cold Caller - Part-time)
Duties and Responsibilities:
Appointment Setting
Cold Calling
2015
-
2019
IQOR Phils Inc.
(Senior Collections Specialist)
Duties and Responsibilities:
Inbound and Outbound Calling
Customer Service
Debt Collection
Payment Processing
My Services
Social Media Management
Plan, create, and implement strategies to help grow the business's social media presence.
Social Media Marketing
Help promote the business by developing campaigns and strategies using social media platforms.
Executive Assistance
Provide support to business owners or professionals by doing administrative tasks and managing their schedules.
Lead Generation & Research
Work with the Sales and Marketing team to attract more leads or clients for the business to achieve its goals.