2018
Bachelor of Art in Mass Communication
University of Mindanao
More Info About Me
Hi, I’m Frences. A family-business assistant by day and a customer service representative at night. A keen millennial when it comes to the things that keep my learning going. Photography is also what keeps me happy aside from my family and friends because I keep to see the world differently and I have used this as a medium in getting enough salary. I have also been making commissions by creating vector art out of a hobby then posting it on my social media, IG: _cesinarts.
If you want to hear more from me, you can reach me on my contact details below 🙂
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
OFFICE PARTNERS 360, INC.
(Customer Service Representative)
-Ensures to get the requested medical, itemized billing and images/films record request. To make sure that we set proper follow up and call appropriate providers in setting follow up. Track cases that need proper attention for missing information and to make sure that it would be forwarded to the communications team for immediate update and action.
2022
-
2022
VXI-DELTA
(Customer Service Representative)
-Assist customers with their billing concerns and phone issues. Provide postpaid mobile service.
2018
-
2020
City Bistro
(Freelance Photographer)
-Planned, prepared and shoot for products. Edit and enhance raw photos to be then submitted to the client for posting. Maintained productive professional relationships with models.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.