2010
Bachelor of Science in Computer Science
Holy Trinity College of General Santos
Soaring High for my Future
I am person striving for success. committed to my goals, willing to work hard and have a strong belief in my ability to achieve what I set out to do.
As someone who has worked in a retail business for 11 years, I can tell you that it is a challenging but rewarding experience. I understand the importance of delivering exceptional customer service and creating a positive shopping experience for every customer. I believe that my ability to connect with customers, understand their needs, and offer tailored solutions has helped me build a loyal customer base and drive sales.
One of my strengths is my in-depth knowledge of the products we sell. I make sure to keep up-to-date with the latest product developments, and I'm always happy to share my knowledge and expertise with customers. This allows me to make informed recommendations and advise customers on which products will best meet their needs.
In addition to my product knowledge, I pride myself on my ability to multitask and work efficiently in a fast-paced environment. I'm always aware of what needs to be done and prioritize my tasks accordingly, ensuring that the store is well-stocked, clean, and well-presented at all times. I'm also able to work effectively as part of a team, supporting my colleagues and collaborating to achieve our goals.
When it comes to sales and marketing, I'm always looking for new opportunities to promote our products and drive sales. I have a good understanding of the different marketing channels available, from social media to in-store promotions, and I'm always willing to take on new responsibilities to help grow the business.
Overall, I believe that my commitment to excellent customer service, my in-depth product knowledge, my ability to work efficiently and multitask, and my sales and marketing expertise make me an excellent retail business employee. I'm dedicated to delivering the best possible shopping experience for every customer, and I'm always looking for ways to improve and grow the business.
I am a man who embodies strong principles and ethics. A man with core values is respected, admired, and trusted by people surrounding me.
My Skills and Competencies
Social Media Management
Amazon Manager
Data Entry
Virtual Assistant
Content Creator
Facebook Ads Manager
Certificates
My Experience and Education
2020
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2023
The Sm Store General Santos
(Social Media Manager)
Social Media Management
Customer service provider for online shoppers.
Initiating sales for the branch via online platform.
Entering customer or account information from hard copy documents, such as forms or applications
Updating existing customer or account information in databases
Managing incoming emails or faxes from clients and entering relevant information
Creating spreadsheets or databases to organize and track data
Verifying and reviewing entered data for accuracy and completeness
Maintaining and managing electronic files and databases
2012
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2019
The Sm Store General Santos
(Inventory Assistant)
Proper documentation and filing of important documents and data
Entering new inventory items into the system, including item descriptions, quantities, and locations
Updating existing inventory data, such as when items are restocked or moved to a new location
Creating purchase orders for new inventory items
Recording inventory counts and adjustments
Generating reports on inventory levels and movement
2010
-
2011
Hayahay Merchandising
(Technical Support)
o Performed a various array technical duties such as repair and maintenance of personal computers, laptops, other computer parts and accessories.
o Served as RMA (Return Merchandise Authorization) personnel, in-charge of troubleshooting returned merchandise bought by customers from the store
o Performed daily product inventory duties
o Served as corporate clients’ demonstration man, responsible in explaining/demonstration of units/parts/interface, answering clients’ queries when delivering products to corporate clients of the store
2008
-
2009
Buenas Casa Marketing
(Computer technician/Office clerk)
o From April 2008 to October 2009
o Served as over-all PC technician of the store
o Responsible for guiding users with PC programs, answering their queries, and assisting users’ PC-related problems
o Produces invoice for deliveries and other charges
2007
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2007
Holy Trinity College of General Santos City
(On the Job Trainee)
o Summer of 2007
o Responsible in maintaining and cleaning of all the computers in the school’s computer laboratory
o Responsible for re-format and installation of new operating system, upgrading, and troubleshooting of PC units
My Services
Amazon Manager
Amazon manager is responsible for driving the success of an Amazon store by managing all aspects of the business, from p
General Virtual Assistant
A General Virtual Assistant provide support to your client in various aspects of their personal and professional life.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Facebook Ads Manager
Facebook Ads Manager provides businesses with a comprehensive suite of tools to create and manage effective ad campaigns