College Education
FOUNDATION UNIVERSITY
Dumaguete City, 6200, PH
College Education
SILLIMAN UNIVERSITY
Dumaguete City, 6200, PH
High School Education
INFANT KING ACADEMY
Jimalalud, 6212, PH
I am a dedicated, detail-oriented, and hardworking 26-year-old, with a high capability to adapt and perform necessary skills to further improve my services and to be able to achieve a position in the global market where I could apply the skills and knowledge that I have learned and gain further experience while enhancing the company’s productivity and reputation.
As a man of dignity, I strive to uphold traditional Filipino values of honesty, courtesy, fidelity, truth, faith, and honor.
FOUNDATION UNIVERSITY
Dumaguete City, 6200, PH
SILLIMAN UNIVERSITY
Dumaguete City, 6200, PH
INFANT KING ACADEMY
Jimalalud, 6212, PH
Content Creator - Create posts on a weekly and daily basis, promote the page and reach new potential customers, managed content, and create ideas to help promote the business.
Customer Service Representative - Answered chat inquiries and online orders and relayed the information to the Kitchen Team.
Outbound & Inbound Cold Caller / Appointment Setter - called potential sale clients and homeowners and make designated appointments.
Data Entry Specialist - update virtual files, and prepare specific documents and paperwork.
Calendar Management - Manage the Client’s calendar and schedule appointments.
Customer Service Representative - acquired necessary skills, products, and system knowledge to assess customers and position products with services appropriately to best suit the customer’s needs.
Tier 2 Technical Support Specialist - Capture and monitor complaints and points of improvement and ensure complaints and queries are promptly resolved through chat. Compile a detailed report of customer records and the administered resolutions.
Direct Sales Person - Contacting leads and setting up appointments to present company products. Managed stocks and goods with excellent product knowledge. Ensured quality goods were received and established networks with clients and my supplier
Provide good customer service experience. Help and answer the customer's technical issues and provide solutions.
From a home office, provides professional administrative, technical, or creative (social) assistance to clients.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.