2011
Bachelor of Science in Business Administration major in FINANCE
University of Saint Louis Tuguegarao
More Info About Me
My name is Frannie, a mother of two and a good home maker. I really love spending time with my family when work is done. I'm very organized and detailed oriented person.
Here are my professional skills:
Virtual Executive Assistant
-email management
-calendar management
-travel management
-admin task
Customer Service Expert
-Detail-oriented professional with top skills in customer relations, problem-solving and recordkeeping, Talented in addressing different service and product problems with thorough and positive style. Ready to help with focus on finding creative solutions to conflicts and complaints.
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Movate Phils.
(Cutomer Service Representative/ Technical Support Representative)
Processed amendment request like name of the business, contacts and other business
information of the terminal payment machine ( Ingenico) from the clients/customers based in
the United Kingdom.
Troubleshooted/configured customer’s/client’s card payment terminal.
2012
-
2014
Seven Eleven Corporation
(Engineering Department Coordinator)
2017
-
2019
Convergys/Concentrix
(Customer Service Representative/ Technical Support Representative)
Installed Quickbooks Software application
Configured customer’s multiple computers for QUickbooks Software
Assisted customer on how to used Quickbooks.
2016
-
2017
SPI Global
(Customer Service Representative)
Assisted U.S. customers to send money via wired transfer, phone transfer etc
Assisted customers to locate possible location where to send money locally or internationally.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.