I am Frank, an experienced advocate for Sam's Club Auto and Tires Center and a past SMM(Social Media Management) as a SMM of Sacare Seafoods business. I'm an efficient and friendly worker who always consider to deliver the best deals & offer for everyone.
And there's more! To enhance my skills about SMM, I completed an internship with certification as well! Which allowed me to learn more about the SMM field and be more productive with the mix of dedication, passion, and additional savvy SMM skills.
My goal for this role is very simple, that is to give my best to help my clients enhance their business. Using my set of skills gathered throughout this year and my enthusiasm to learn more, I'm 101% ready to take on new challenges without any fear and having fun along the way!
Technological University of the Philippines-Cavite
-Addressed customer complaints and mitigated dissatisfaction by employing timely and
on-point solutions.
-Precise tracking of tire and battery orders placed by our members
-Setting up an appointment for members of Sam's Club about for their vehicles at the
Auto and Tires Center to their preferred club location.
-Achieved high satisfaction rating through proactive one-call resolutions of customer
issues.
-Providing quotation of tires and battery for any specific vehicles of our members.
-Assisting clients who are interested to be our partners
-Making social media marketing strategies
-Scheduling content posting
-Monitoring reviews and promoting business through posts boosting
-Updating page information and monitoring page activities (likes, interactions)
-Basic bookkeeping tasks
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
