2008
Bachelor of Science in Nursing
Our Lady of Fatima University
More Info About Me
I am a Nurse by profession, worked as call center agent for 2 companies, Convergys for 5 years as Sales/ Tech support for Comcast and Optum Global solutions for 4 years as Prior Authorization Specialist and Pharmacy Technician. Year 2019, finally decided to start my career as a Nurse at a Private Hospital and still practicing. Loves to cook, which is very evident when you see me in person. Likes playing Video Games, RPG’s and MOBA, likes to work alone at times, Dad of 2 beautiful young ladies, and they’ll be three soon. And would like to venture in VA
industry as an additional income for my growing family.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
St. Luke’s Medical Center, QC
(Staff Nurse)
Working as an Administrative Nurse in an Out-Patient set up, Serves as support for practicing Medical Doctors from different Services.
2015
-
2019
Optum Global Solution QC
(Pharmacy PA/Appeals Technician/ Fulfilment Pharmacy Clerk)
Working as a Pharmacy PA/Appeals Technician/ Fulfilment Pharmacy Clerk, sorting and analyzing member claims for their requested medications sent by the provider. Outbound call to providers, onshore, to verify information for the member prior authorization request and undergo clinical guidelines asking for clinical questions to get decision for member prior authorization.
2013
-
2015
Convergys Philippines
(Sale/ Technical Support Specialist)
Worked as Chat Support Agent Trouble shooting under Cable Department with sales experience, setting up of new accounts for customers and transferring services.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.