2015
BSFBM-Food Service Option
Central Mindanao University
More Info About Me
I am a detail-oriented and highly organized professional with a strong background in customer service, administrative support, and multitasking in fast-paced environments. With years of experience in streamlining workflows, managing schedules, and ensuring smooth day-to-day operations, I pride myself on delivering efficient, accurate, and timely results.
I am tech-savvy, adaptable, and a quick learner—skilled in various tools and platforms for communication, data management, and productivity. I value clear communication, problem-solving, and providing exceptional support to help clients focus on growing their business. My goal is to be a reliable partner who can handle tasks with professionalism and confidentiality.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2025
Golden Arches Development Corp.
(Department Manager)
Supervised daily operations of assigned department (Kitchen, Front Counter, or Drive-Thru) to ensure efficiency, quality, and customer satisfaction.
Led and coached crew members, providing training, guidance, and performance feedback to maintain high service and operational standards.
Monitored inventory levels, conducted stock counts, and coordinated with suppliers to ensure product availability.
Implemented company procedures for food safety, cleanliness, and workplace safety compliance.
Managed scheduling, delegation of tasks, and shift planning to maximize productivity and meet operational targets.
Analyzed sales and performance metrics to identify areas for improvement and implement action plans.
Handled customer concerns and resolved issues promptly to maintain positive guest experiences.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.