2023
Bachelor of Science in Tourism Management
Angeles University Foundation
More Info About Me
A friendly and highly driven individual looking for a challenging position in a forward-thinking firm that offers the chance to help the business and its workers succeed together. To effectively utilize my skills for attaining the company's objectives, which center on customer pleasure and experience.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2023
Melodica Music Center
(Front desk and retail agent)
▪ Respond to customer calls and emails and answer questions about product and
services.
▪ Greeting clients
▪ Handle customer complaints or concerns.
▪ Generating daily sales report
▪ Admin Tasks
▪ Assisting walk in clients
▪ Inventory Stock reports
2023
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2023
CCL Laundry and Drycleaning Services
(Receptionist (Clerk))
▪ Respond to customer calls and emails and answer questions about products and services.
▪ Process orders and ensure they are fulfilled.
▪ Handle customer complaints or concerns
▪ Log all contacts in our customer database system accurately.
▪ Perform general administrative tasks, such and copying and filing.
▪ Generate monthly, quarterly, and annual reports for management.
2022
-
2023
Fly Cabalen Travel and Tours
(Sales and Admin Representa tive)
▪ To identify customers’ needs and expectations and serve them in a friendly manner demonstrating Fly Cabalen brand values at all the times.
▪ To deliver exceptional customer service through retail experience by providing information on all Fly Cabalen products and services to help the customer to make suitable choices.
▪ Achieve the individual agreed quantitative sales targets for different product and services.
▪ To contribute to the agreed team quantitative sales targets.
▪ To ensure that all policies and procedures are adhered to, including Retail Sales and company specific policies and procedures.
▪ Work collaboratively with the team to ensure company image and brand v alues are illustrated at all the times.
▪ Provide feedback for continuously improve the overall customer experience.
▪ Provide full range of after sales services and seek first step resolution whenever possible on any issues.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.