Hey I am Frances

More Info About Me

I'm a dedicated, diligent, and independent virtual assistant. I have solid experience in a variety of business sectors. I approach my work with integrity, sincerity, and professionalism. I have made it my mission to be the finest virtual assistant.

Frances Nova Dela Peña
Santa Rosa City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Shopify Specialist
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Master in Business Administration

University of Perpetual Help System Laguna

2016 - 2022
Don Jose Integrated High School
(Teacher - Accountancy, Business and Management)

Taught accounting and business subjects to students in the Senior High School ABM strand. Pioneer teacher who made ABM students Certified Bookkeepers in the Division of Santa Rosa City, coached students Champions in Accounting Quiz Bee in Private Schools, developed lesson plans in the relevant subject area and grade, and ensured all lessons aligned with curriculum objectives. Created classroom rules and safety regulations and ensured that all students understood them. Used a variety of teaching materials and methods to deliver content. Provided additional support and interventions to struggling students, as well as additional resources to those who were ahead of the class, and established rapport and professional relationships with students, faculty, and parents. I also functioned on academic and administrative committees that dealt with institutional policies, departmental, and other issues.

2007 - 2015
Dakila Trading Corporation
(Administrative Assistant)

Analytical Sales Department Coordinator and gave direct assistance to the CEO. Performed administrative and secretarial duties such as preparing and issuance of inter-office memos, business letters, faxing, and photocopying pertinent documents and customer service. Prepared government bid for Analytical products tender Ordered analytical products from international suppliers. Handled analytical product/service quotations and sales orders. Other tasks were assigned from time to time and ensured accuracy and timeliness were maintained.

2006 - 2007
Teleperformance Phils.
(Customer Service Specialist)

My primary responsibility was to assist Sprint Telecommunications customers by providing useful information and resolving problems. as well as ensuring that customers are satisfied with the products and services provided. Customers were courteously addressed using appropriate methods and problem-solving skills. That was the beginning of my outsourcing career; I was also recognized for having a perfect QA score during my time there.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Shopify Specialist

Customize Your Store With Our Website Builder.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Santa Rosa City,
Philippines


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